Mastercard® Black

Mastercard Black

We help you make the most of your valuable time. From family travel planning to unforgettable experiences and valuable offers - we do all the work for you and deliver it seamlessly with exceptional service.

Boingo

Boingo Wi-Fi for Mastercard Cardholders provides unlimited free access through more than 1 million hotspots around the globe with speeds 4 times faster than the global average bandwidth speed.

The hotspots are in locations such as airports, hotels, restaurants, cafes, inflight and more.

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Mastercard Airport Experiences provided by LoungeKey

Mastercard Airport Experiences provided by LoungeKey delivers lounge membership, curated dining experiences, spa, and retail offers in over 440 airports – all tailored to the needs of affluent travelers.

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Whenever cardholders need help they can talk to a concierge “live” by telephone. Mastercard Black Card Concierge offers global service, but our knowledge and expertise is local, allowing us to offer all types of assistance, tailored to each cardholder’s specific needs, and fulfill an extensive range of cardholder requests, including: 

  • Information: For business and leisure trips the concierge team can provide details and advice on travel destinations, business etiquette in foreign countries, passport and visa requirements, and weather. They can also provide information on tour dates, entertainment events, sports schedules, trade fairs and exhibitions, as well as restaurant recommendations in cities around the world.
  • Reminders: Cardholders can register all of their special dates – including anniversaries, birthdays, expiration of documents, renewal of insurance policies, holidays – and be sure never again to forget an important day or deadline.
  • Referrals:  If cardholders need help in locating trustworthy and reliable services, the concierges can refer them to business services (e.g. secretaries, courier services), local and home services (e.g. plumbers/electricians, babysitters, language schools, personal trainers, etc.), and professional services (e.g. doctors, dentists, legal services, vaccination and ambulance services).  The concierges have these details, and much more, at their fingertips.
  • Travel Issues & Arrangements: Making the travel experience stress-free is the concierges’’ goal, so they are fully equipped to assist with location & recovery of lost baggage (on any airline), location & forwarding of lost property, transportation arrangements (e.g. limo and helicopter booking), charters of yachts, aircraft and private trains, and property location and rental (short term).  All designed to let cardholders focus on enjoying their travel time.
  • Entertainment: Our concierges are experts in arranging access to all types of entertainment events, from rock and pop concerts, to ballet and opera, sports events, Broadway or West End shows, and all types of nightlife at home and abroad.  They can also arrange for special access (e.g. private boxes or backstage visits) as well as attendance of premieres, and entrée to “impossible to get into” events and restaurants.
  • Gift Sourcing & Delivery: Finding the perfect gift takes time – and sometimes global resources.  Cardholders can leave that to the concierge team; they are experienced in searching locally and internationally for the perfect item and arranging its purchase and delivery.  And our gift to the cardholder is total peace of mind.
  • Special Experiences: The concierge team can support cardholders in investigating a range of special experiences, providing information on how to arrange cooking classes with professional chefs, golf lessons with PGA tour professionals, flights in fighter jets, rental of private islands, safaris and heli-skiing. Figuring out “how to” is more than half the challenge; our concierges make it easy.

ATM Robbery and Assault Protection

In case of a robbery or assault during or immediately after using your Mastercard Black card at an ATM, this program will replace the stolen money.

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Extended Warranty

Cardholders can benefit from the security and safety offered through the Extended Warranty coverage, knowing that most of the purchases made using their Mastercard Black Card are protected beyond the original manufacturer’s or store brand warranty.

This coverage extends the terms of the original manufacturer’s or store brand warranty up to one (1) year for covered purchases that cease to operate satisfactorily and required repairs during the period covered.

If an optional Warranty plan is purchased with the item (in addition to the manufacturer’s original or store brand Warranty), the manufacturer’s original or the store brand Warranty, whichever is applicable, will be extended for up to one (1) additional year after both the original or store brand Warranty plus the optional Warranty coverage period end, provided the combined Warranty periods do not exceed three (3) years.

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Luggage Protection

Plan your trip with confidence, knowing that the expenses incurred as a result of the loss or delay of your luggage are covered.

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MasterAssist Black

In case of a medical emergency during your trip, Mastercard Black Card will coordinate and provide assistance to help you with any unforeseen problem.

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Master Rental

If you rent a vehicle with your Mastercard Black Card, you are eligible for worldwide coverage for damages to the rental car caused by collision with another object, theft and/or accidental fire.

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Purchase Protection

Shop with confidence knowing that you count with the security and safety offered through Purchase Protection Coverage. If something you bought with your Mastercard Black Card is damaged or stolen within ninety (90) days of purchase, you may be eligible for benefits under this coverage.

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Priceless Cities

Enjoy a city full of memorable sights and sounds. Mastercard Black is the best credit card for unlocking unique travel experiences, giving you preferred access to our most exclusive offers, including VIP events, insider opportunities, special promotions and more.

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